Got a Call from Global Group Collections? Here's What to Do

by Joe Mahlow • Updated on May. 01, 2025

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Do you Need Help with Global Group Collections? Here's Where to Start

It always starts the same way: a phone call you weren’t expecting. You see an unknown number. You ignore it. Then the voicemail comes: "This is Global Group Collections. Please return our call regarding an important financial matter."

Your stomach drops.

Whether you're someone who owes money or a business owner struggling to recover overdue payments, debt collection is one of those parts of life no one prepares you for. But here's the truth: understanding how it works gives you power.

And if Global Group Collections is now part of your life, don’t worry—tables can be turned.

This guide will walk you through what that means, what your rights are, and what you can do next when you see that Global Group Collections phone number calling again.

Legal Disclaimer: The content provided on this blog is for informational purposes only and reflects the opinions and experiences of the author. While we strive to provide accurate and helpful information, we cannot guarantee the completeness, accuracy, or reliability of any third-party content or services mentioned, including those of companies such as Global Group Collections.

Who Is Global Group Collections?

Global Group Collections is a professional debt collection agency. They work with companies, lenders, and service providers to recover money from people or businesses that haven’t paid what they owe. Think of them as the middle step between a company and the courts. Most creditors don’t want to sue people—it’s expensive and slow. Instead, they hire agencies like Global Group Collections to try to get the money back more efficiently.

If you’re hearing from them, it likely means:

You missed a payment or bill.
Your account has been turned over to collections.
The original lender or provider has either hired Global Group Collections or sold them the debt.

Should You Be Concerned When You See Global Group Collections Phone Number?

Yes—but don’t panic. Getting contacted by a collection agency, whether Global Group Collections or CMRE Financial Services can feel overwhelming, but it’s a sign that you still have time to take control of the situation before it escalates. The key is to act quickly, understand your rights, and know your options.

In the next sections, we’ll walk you through exactly how to do that.

Why Is Global Group Collections Calling Me?

Most people don’t fall behind on bills because they’re lazy or irresponsible. In fact, according to the Urban Institute, about 27% of Americans have debt in collections. The most common reasons include:

Medical bills
Job loss
Credit card debt
Unexpected life events like divorce or illness

Even small debts can land in collections if ignored for long enough.

Let’s say you were paying off a dental bill but missed two payments after switching jobs. The dentist's office tried to contact you. After 90 days, they decided it was too much trouble. They sold the debt to Global Group Collections for a percentage of what you owed.

Now, Global Group tries to collect the full amount.

Global Group Collections: Why Are You Getting Those Calls?

Because Global Group Collections now owns—or is managing—your debt. They’re contacting you to either collect the balance in full, set up a payment plan, or negotiate a settlement. The calls will keep coming until the debt is resolved or you take action to dispute or verify it.

What Should I Do When Global Group Collections Contacts You?

Now that you know Global Group Collections is a debt collector, it’s important to approach the situation with a clear plan. Whether you’re receiving phone calls, letters, or emails, understanding your rights and options is key to handling the situation calmly and effectively.

Don’t ignore the contact.

It might feel tempting to let the calls or letters slide, especially if you’re stressed or unsure how to respond. But ignoring a collection agency doesn’t make the problem go away—it can actually make things worse. The debt could show up on your credit report, grow with interest or fees, or even lead to legal action. The key is to take control early.

Collection agencies like Global Group Collections operate under strict laws. In the U.S., the Fair Debt Collection Practices Act (FDCPA) gives you clear rights as a consumer. These laws limit what debt collectors can do and say, and protect you from harassment, threats, or unfair practices. But you must engage with the process to activate those protections.

Here’s exactly what to do when you hear from Global Group Collections:

✅ 1. Request a Debt Validation Letter

By law, the collector must provide proof that the debt is legitimate. This is called a debt validation letter, and it should include:

The total amount you owe
The name of the original creditor
A statement of your right to dispute the debt within 30 days

You can request this in writing if they don’t send it automatically within five days of first contact. Until they provide this proof, they’re not allowed to keep trying to collect the debt.

✅ 2. Check Your Records Carefully

Once you receive the validation letter, don’t rush to pay right away. Instead, look into your personal records. Ask yourself:

Is this really your debt?
Was the amount they’re asking for accurate?
Has it already been paid, forgiven, or settled in the past?
Is it too old to collect (past your state’s statute of limitations)?

If the details seem off or you don’t recognize the debt, you may be dealing with a mistake—or a debt that’s no longer legally enforceable

✅ 3. Respond in Writing—Especially if You Disagree

If you believe there’s an error, send a formal dispute letter to Global Group Collections. This tells them you’re challenging the debt, and under FDCPA rules, they must stop all collection efforts until they verify the information.

Send your letter within 30 days of their first contact. In your letter, include:

Your name and contact info
Reference to the debt in question
A clear statement that you’re disputing the debt
A request for full documentation

Make sure to send the letter by certified mail and keep the receipt for your records.

✅ 4. Stay Organized and Document Everything

Keep a detailed log of every communication you have with the agency:

Save all emails, letters, and voicemails
Note the dates and times of phone calls
Write down the name of the agent you spoke to
Record what was said during each interaction

Having detailed records can protect you if the agency breaks the law or if you need to escalate the issue to a lawyer or consumer protection agency.

Remember: You’re not powerless. Debt collectors rely on fear and confusion to get quick results. But when you stay informed and assert your rights, you can take back control of the situation—without being bullied or misled.

What If I Don’t Owe This Global Group Collections Debt?

Errors happen more often than you might think. You might have the same name as someone else. Or the debt was already paid. In 2021, over 75,000 complaints to the CFPB were about debts that weren’t even owed.

If that happens:

Dispute the debt immediately. Use certified mail and keep proof.
Request all documentation. They can’t legally pursue collection if they can’t validate it.
Report harassment. If they continue contacting you without verification, file a complaint with the CFPB.

What Happens If I Do Owe the Money?

First, take a deep breath. Owing money doesn’t make you a bad person—and it definitely doesn’t mean you're out of options. But just because you might owe the debt doesn’t mean you should pay it immediately without reviewing the details. Here’s why:

Start by Reviewing for Errors—Even If the Debt Is Yours

Even when you think the debt is legitimate, it’s still smart to double-check the details. Debt collectors don’t always have the full picture. Balances can be inflated with late fees or interest. Accounts can be misreported. Sometimes, you’ve already paid it—and it just didn’t get updated.

This is where disputing the debt still matters.

Was the balance reported accurately?
Is the account showing the right dates (like the default date)?
Is the account even yours—or a result of identity theft?

Tip: Many credit repair experts recommend disputing the debt first, even if you plan to pay. Why? Because errors can lead to deletion or a reduced balance. Disputing doesn’t mean you're avoiding the debt—it just ensures everything is accurate before you settle or pay.

If the Global Group Collections Dispute Doesn’t Work, You Still Have Options

Once you've validated and confirmed the debt is real and correct, then it's time to consider next steps.

✅ Option 1: Pay in Full

Paying the full amount will stop further collection efforts and close the account. Over time, this can help improve your credit—especially if the agency reports it as “paid in full.” But make sure you get written confirmation of the agreement before paying.

✅ Option 2: Settle for Less

You can often negotiate a debt settlement for less than the full balance. Collection agencies typically buy debts for pennies on the dollar, so they may accept a partial payment if it means closing the account.

Example: Jasmine owed $2,500 on an old credit card. She couldn’t afford it all, so she contacted Global Group Collections. After a brief negotiation, they agreed to settle for $1,700, split over three monthly payments. She got the deal in writing, paid on time, and the account was marked “settled.”

Settled debts may still affect your credit—but they’re often better than leaving a debt unresolved.

✅ Option 3: Pay-for-Delete Agreement

In some cases, you can ask the agency to remove the account from your credit report entirely in exchange for payment. This is called a pay-for-delete.

It's not guaranteed, and credit bureaus don’t officially endorse it—but some collectors do it to close the account quickly. Always get the agreement in writing before sending any money.

Even when you owe the debt, you’re still in control. Start by checking for errors. Dispute what you can. If the debt holds up, then negotiate a solution that works for your budget—and your credit future.

The Human Side of Debt Collection

Debt is emotional. It can bring shame, stress, and fear. But it’s also common. In fact:

1 in 3 Americans has a collection account on their credit report.
The average amount in collections is around $1,400.
Most people in collections say they want to pay—they just need time and a plan.

Whether you're receiving calls or making them, remember that real people are on both sides.

Your Rights Against Global Group Collections and How to Protect Yourself

If you live in the U.S., your rights include:

Collectors can’t call before 8 a.m. or after 9 p.m.
They can’t contact you at work if you tell them not to.
They can’t use threats, foul language, or false statements.
You can ask them to stop contacting you.

To protect yourself:

Never give personal info unless you verify the agency.
Always get payment agreements in writing.
Use secure payment methods.

Contacting Global Group Collections

Make sure you're talking to the right people. Scammers often pretend to be real agencies.

To reach Global Group Collections:

Visit their official website (not a lookalike).
Use verified phone numbers or contact forms.
Avoid clicking links in emails or texts. Instead, contact them directly.

FAQ: Global Group Collections

Q1: What is Global Group Collections? Global Group Collections is a debt collection agency that helps businesses recover unpaid debts from consumers or other companies. They either work on behalf of the original creditor or purchase the debt outright.

Q2: Is Global Group Collections a legitimate company? Yes, Global Group Collections is a legitimate agency. However, always verify the caller and contact them through official channels to avoid scams.

Q3: Why is Global Group Collections contacting me? They believe you owe a debt. This could be from a missed payment, a delinquent account, or a debt that was sold to them by another company.

Q4: What should I do if I don’t recognize the debt? Ask Global Group Collections for a debt validation letter. This will show details about the debt and your rights to dispute it.

Q5: Will Global Group Collections sue me? They can, but usually legal action is a last resort. Most debts are resolved through payments, settlements, or negotiations.

Q6: How do I negotiate with Global Group Collections? Contact them directly and explain your situation. You may be able to settle the debt for less or arrange a payment plan. Always get agreements in writing.

Q7: Can Global Group Collections affect my credit score? Yes. If a debt is reported to credit bureaus, it can lower your score. Settling or paying off the debt can reduce the impact over time.

Q8: How do I contact Global Group Collections safely? Use only the contact details listed on their official website. Don’t respond to suspicious emails or phone calls without verifying the source.

How We’ve Helped Remove Other Collection Items from Credit Reports

At ASAP Credit Repair, we’ve successfully helped clients remove various collection items from their credit reports, including major agencies like Transworld Systems. Our experienced team works closely with credit bureaus and collection agencies to dispute inaccuracies, resolve debts, and get negative items removed—helping clients improve their credit scores and financial standing.

Our process is thorough, ensuring that every detail is examined, and any errors or outdated information is challenged. Whether it’s a mistake on your credit report or an issue that’s no longer legally enforceable, we’re committed to finding the best solution to improve your credit profile.

Here are a few examples of what we’ve achieved for clients:

Transworld Systems: Successfully disputed and removed an inaccurate collection that was affecting a client’s credit score.
Other Collection Accounts: Assisted clients in negotiating settlements and getting paid collections marked as "resolved" or removed altogether.

Let us help you achieve similar results. With our expertise, we’ll work to clean up your credit report and set you on the path to a stronger financial future.

You Have Options When Dealing With Global Group Collections

Debt collection doesn’t have to be a nightmare. Whether you’re facing calls from Global Group Collections, the key is to stay informed, stay calm, and stay organized.

Here's how we did it:

Ask questions. Make a plan. Use your rights. There is always a way forward—even when money is tight. And remember: financial setbacks are a part of life, not the end of the story.

If you're feeling overwhelmed and need help repairing your credit, ASAP Credit Repair is here for you. Our expert team can guide you through the process, offering personalized solutions tailored to your financial needs. Contact us today and take the first step toward a brighter financial future!