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Spring Oaks Capital: How to Remove Them From Your Credit Report

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by Joe Mahlow •  Updated on Apr. 01, 2025

Spring Oaks Capital: How to Remove Them From Your Credit Report
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Finding Spring Oaks Capital on your credit report can be confusing, even scary. Who are they? Why are they on your report? And most importantly—what should you do next?

As a credit repair expert with 17 years of experience, we deal with items like these on credit reports. We know what are the effects, believe me - you won’t like it.

According to the Consumer Financial Protection Bureau (CFPB), debt collection is one of the most common issues consumers report, with over 40% of complaints related to incorrect information on credit reports. Unpaid debts sent to collections can significantly lower your credit score, making it harder to qualify for loans, credit cards, and even housing.

Want to take action? 🚀

Here’s what you need to know about Spring Oaks Capital and how to handle their presence on your credit report.


Who is Spring Oaks Capital?

Spring Oaks Capital or Spring Oaks Capital LLC is a debt buyer. That means they buy past-due accounts from other companies, like credit card companies, personal loan providers, or even medical bill collectors. Once they buy the debt, they try to collect it from you.

They are a real company (not a scam), but that doesn’t mean you should pay them right away. First, you need to confirm that the debt is really yours and that everything is accurate.

Key Facts About Spring Oaks Capital:

  • They purchase debts from banks, credit card companies, and other lenders.
  • They operate as a third-party debt collection agency.
  • They must follow the Fair Debt Collection Practices Act (FDCPA).
  • They have received consumer complaints about aggressive collection tactics.

Who Does Spring Oaks Capital Collect For?

Spring Oaks Capital primarily specializes in purchasing and collecting on a variety of debt types. Below are the types of debt they commonly purchase:

  • Credit card debt from banks like Chase, Capital One, and Citibank.
  • Personal loans from online lenders.
  • Medical debt from hospitals and healthcare providers.
  • Retail and store credit card debt.

You might see terms like Spring Oaks Capital collection, Spring Oaks Capital debt, or dealing with Spring Oaks Capital in your research.

Don't let  Spring Oaks collection DESTROY your future

Is Spring Oaks Capital Legit?

We have mentioned earlier that- Yes, Spring Oaks Capital is a legitimate debt collection agency. They are a legitimately operating business with a  nature of  collecting past-due accounts. This is why they may have appeared on your credit report.

But here’s the problem: Just because they’re a real company doesn’t mean they’re always right. Debt collectors often report inaccurate information, attempt to collect on expired debts, or even contact the wrong person altogether.

According to the Consumer Financial Protection Bureau (CFPB), debt collection complaints are among the most common issues consumers face, with many reporting errors, harassment, or unverified debts.

If you see Spring Oaks Capital on your report, don’t panic—but don’t ignore it either. Take these steps to protect yourself:

Verify the debt – Request written proof before taking any action.
Check for errors – Even legitimate collectors make mistakes.
Know your rights – The FDCPA and FCRA protect you from unfair collection practices.

If something looks off, or you want Spring Oaks Capital removed from your credit report, we can help. Contact us today for expert guidance.


What Do Consumers Say About Spring Oaks Capital?

Before dealing with any debt collector, it’s smart to check their consumer reviews—and Spring Oaks Capital has a mixed reputation.

🔎 Better Business Bureau (BBB) Rating: Spring Oaks Capital, LLC, a debt collection agency based in Chesapeake, Virginia, has been BBB Accredited since February 26, 2020, and holds a B rating from the Better Business Bureau (BBB). ​

Despite this accreditation, consumer feedback has been predominantly negative. The company has received 1,584 complaints filed with the BBB, leading to an average customer review rating of 1.04 out of 5 stars. ​

Spring Oaks Capital customer reviews

💬 Consumer Complaints: Many reviews mention difficulties in getting debts validated, while others claim the company attempted to collect on accounts they didn’t recognize.

Common injustice  includes:​

  • Hostile Customer Service: Reports of aggressive and unhelpful interactions with representatives.
  • Harassment: Allegations of persistent and unwarranted contact attempts. ​Better Business Bureau+1Reddit+1
  • Questionable Debt Validity: Instances where individuals were contacted about debts they do not recognize or believe they owe. ​

For example, one customer review states:​

"Very hostile customer service... They harass you and constantly call. If you miss a payment... they will cancel your arrangement." ​Better Business Bureau

Given these concerns, it's crucial to approach any communication from Spring Oaks Capital with caution. Ensure you verify the legitimacy of any claimed debts and understand your rights under the Fair Debt Collection Practices Act (FDCPA). If you believe you've been contacted in error or are experiencing harassment, consider seeking advice from a credit repair professional or legal counsel.

What This Means for You: If you see Spring Oaks Capital on your credit report, don’t assume the debt is valid. Always request proof before making payments or agreeing to anything.

Need help disputing a debt or removing a collection from your credit report? We’re here to guide you

Need help disputing a debt

Why is Spring Oaks Capital on My Credit Report?

Finding Spring Oaks Capital on your credit report can be unsettling, but it's important to understand why they may be there. Here are the most common reasons:

💳 They bought your old debt: If you had a past-due account with another company (like a credit card, loan, or utility bill), Spring Oaks Capital may have purchased that debt from the original creditor. This means they now own the debt and are trying to collect on it.

📋 They reported a collection account: If Spring Oaks Capital believes you owe them money, they might report a collection account to the credit bureaus, which can negatively impact your credit score.

🔍 Mistaken identity or errors: Sometimes, accounts show up on credit reports by mistake. This can happen for various reasons, such as clerical errors, identity theft, or old debts being incorrectly reported. If you believe the account is not yours or is reported in error, you can dispute it with the credit bureaus. We have more stories about this, click here.

💸 A past-due account was charged off: When a creditor decides a debt is unlikely to be paid, they may charge it off as a loss. Afterward, they might sell the debt to a collection agency like Spring Oaks Capital, which will then report the debt as a collection account.


How Spring Oaks Capital Affects Your Credit Score

The appearance of a collection account from Spring Oaks Capital on your credit report can significantly impact your credit score.

Here’s why:

⚠️ A collection account can lower your credit score: Collection accounts are considered a serious negative mark on your credit report. If a collection account is reported, your credit score can drop by as much as 100 points or more, depending on other factors like your payment history and credit utilization.

✔️ Even if you pay the debt, it may still appear as a "paid collection": While paying the debt can stop collection efforts and might help your credit score over time, the collection account will likely remain on your credit report as a paid collection. This is still a negative mark and may impact your ability to secure loans, credit cards, or even housing.

Collections remain on your credit report for 7 years: According to the Fair Credit Reporting Act (FCRA), collection accounts can remain on your credit report for up to 7 years from the date of the original delinquency.


What To Do When You See Spring Oaks Capital on Your Credit Report

Seeing Spring Oaks Capital on your credit report demands immediate action. Let's walk through the essential steps to protect your credit and address this situation effectively.

Step 1: Don’t Panic

Seeing a collection account on your report can be stressful, but you have rights and options.

Step 2: Check Your Credit Report for Errors

Before taking any action, get a copy of your credit report from Experian, Equifax, and TransUnion. Look at the details of the Spring Oaks Capital entry:

  • Is the debt really yours?
  • Is the amount correct?
  • Is the date accurate? (Debt should not be reported for more than 7 years)
  • Is there any sign of fraud?

If you spot any errors, you can dispute them (more on that below).

Step 3: Request Debt Validation

Under the Fair Debt Collection Practices Act (FDCPA), you have the right to ask for proof that the debt is yours.

Within 30 days of first being contacted by Spring Oaks Capital, send them a debt validation letter asking for:

  • Proof that you owe the debt.
  • Details about the original creditor.
  • A breakdown of the amount owed.

They must provide this information before they can continue collecting.

Step 4: Dispute Any Inaccuracies

If the debt isn’t yours or has incorrect details, you can dispute it with the credit bureaus.

To dispute the entry:

  1. Visit the dispute page of Equifax, Experian, and TransUnion.
  2. Provide supporting documents (like payment records or fraud reports).
  3. Submit your dispute online, by mail, or over the phone.

The credit bureau must investigate and remove the account if they find errors.

Step 5: Know Your Payment Options

If the debt is valid and belongs to you, you have options:

  • Negotiate a settlement – Many collection agencies accept less than the full amount. Offer a pay-for-delete agreement, where they remove the collection from your report after payment.
  • Set up a payment plan – If you can’t pay in full, see if they offer installment payments.
  • Wait for it to drop off – If the debt is close to 7 years old, it may fall off your report soon. Consider whether paying it is worth it.

📌 Helpful Content: How Much Should I Offer to Settle My Debt

Step 6: Consider a Cease and Desist Letter

If you believe Spring Oaks Capital is harassing you, you can send a cease and desist letter. This legally requires them to stop contacting you except for legal notices.

Step 7: Seek professional help

If you're unsure how to handle the situation or need assistance in removing the collection from your credit report, a credit repair expert can help guide you through the process.

Taking action quickly and staying informed about your rights is crucial when dealing with debt collectors.

Don’t let Spring Oaks Capital (or any debt collector) control your financial future—get the help you need today!

collection accounts dragging you down

Frequently Asked Questions About Spring Oaks Capital LLC

We get it - Dealing with Spring Oaks Capital can raise many questions. To help you find the solutions you need, here are the answers to common inquiries.

1. Can I ignore Spring Oaks Capital?

No, ignoring them won’t make the debt go away. Even if the debt is incorrect, you need to dispute it.

2. Will paying Spring Oaks Capital improve my credit score?

It depends. Paying a collection doesn’t always remove it from your report, but a pay-for-delete agreement can help.

📌 We have a better way: Read this story.

3. How long does Spring Oaks Capital stay on my credit report?

A collection account stays on your report for 7 years from the original delinquency date.

4. Can Spring Oaks Capital sue me?

Yes, they can sue you, but this is rare. If they threaten legal action, consider speaking to a lawyer.

📌Recommended Read: How to Get a Debt Lawsuit Dismissed: Steps and Advice

5. Should I work with a credit repair company?

You can handle disputes and negotiations yourself, but if you’re overwhelmed, a reputable credit repair service can help.

6. How do I contact Spring Oaks Capital LLC?

If you need to reach them, check their official website or contact details on your credit report. Always verify contact information to avoid scams. Here’s how you can reach them:

🏠 Address:  1400 Crossways Blvd, Suite 100B, Chesapeake, VA 23320, United States

📞 Phone:  +1 833-871-1866

Before you reach out, remember to have all your information organized and verify that the debt is yours.


Final Thoughts

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Seeing Spring Oaks Capital on your credit report isn’t the end of the world—you have rights and options!

Understand who Spring Oaks Capital LLC really is and how their business works.
Know what people say about them to handle these debt collectors effectively.
Check for errors on your credit report and dispute them if needed.
Request debt validation before making any payments.
Negotiate a settlement if the debt is valid.
Protect your credit score moving forward.

By taking the right steps, you can handle this situation with confidence and keep your credit in good shape!

If you need help navigating your credit report, disputing collections, or improving your credit score, contact ASAP Credit Repair today! Our team of experts is here to help you take control of your credit and work towards a brighter financial future.

Let’s get started on your path to credit recovery! 📈


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