Xactus on Credit Report: What It Means and What You Should Know

by Joe Mahlow • Updated on Apr. 02, 2025

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Xactus on Credit Report

Got an unfamiliar name on your credit report, like Xactus? You’re not alone. If you’re wondering who they are and why they’re looking at your credit, we’ve got you covered.

In this guide, we’ll break down what Xactus is, why it might show up on your credit report, and what it means for your financial health.

Don’t worry, understanding this is easier than you think.

What Is Xactus?

Xactus is a credit reporting and verification services company that helps businesses make informed decisions about mortgages. They use new technology to make sure the information about houses and loans is correct. According to their website, they have a special tool called Xactus360 that helps people get mortgages faster. This tool uses computers to check information quickly. It helps lenders make good choices with the right information.

Xactus uses lots of data and smart computers to help people get mortgages. They want to make getting a mortgage easier for everyone.

Their services help simplify the credit application process, especially for mortgages - by ensuring that the data used in decisions is reliable.

Founder: Xactus was founded by a team of professionals dedicated to providing efficient credit data solutions.
Location: Xactus is based in the United States, operating across various locations to serve businesses nationwide.
Website: www.xactus.com
Phone Number: 1-800-550-6981

What Does Xactus Do?

Xactus doesn’t extend credit or hold debt; instead, they act as an intermediary, a kind of information hub for the lending world. Particularly in mortgage loan application. They specialize in collecting and verifying credit data from a variety of sources, providing this information to businesses that need it.

Their clients—lenders, credit card companies, and financial institutions ➡️ rely on Xactus' services to make informed decisions about extending credit or approving loans.

What Information Does Xactus Use and Provide?

Xactus acts as a vital link between you and lenders, gathering and providing comprehensive credit information to help businesses make informed decisions.

To ensure the data they provide is comprehensive and accurate, Xactus gathers information from several key sources:

Major Credit Bureaus (Equifax, Experian, TransUnion): These are the backbone of consumer credit data. Xactus retrieves your credit reports from these bureaus, which detail your payment history, outstanding debts, credit limits, and public records like bankruptcies or liens.
Creditors: Xactus also receives information directly from your creditors, such as banks, credit card companies, and loan providers. This includes specific details about your accounts, your payment habits, and how much of your available credit you're using.
Public Records: They access public databases to find legal and financial records that could affect your creditworthiness, such as court records, property records, and other publicly available information.
Specialized Databases: In some cases, Xactus might use databases that focus on specific industries or types of credit, like mortgage lending or auto loans.

What Lenders See in the Xactus Report

When a lender uses Xactus, they receive a detailed report that includes:

Credit Scores from Multiple Bureaus: Xactus typically pulls scores from all three major bureaus, and lenders often use the middle score for their decisions.
Detailed Account Information: This is a complete list of your credit accounts, including balances, payment history, and credit limits.
Public Records: As mentioned above, these are included in the report and can significantly influence a lender's decision.
Inquiries: A record of recent credit checks, including those from Xactus, which lenders review to assess your financial activity.
Personal Information: Your name, address, and Social Security number, for identification purposes.

Why This Matters to You

Understanding what information Xactus uses and what lenders see can help you:

Verify Accuracy: You can check your credit reports for errors and dispute any inaccuracies.
Anticipate Lender Concerns: Knowing what lenders see allows you to address potential issues before applying for a loan.
Negotiate Better Terms: If you find errors, you can use that information to negotiate better loan terms or dispute inaccurate information with credit bureaus.

🚩 For example, when applying for a mortgage, a lender will use Xactus to gather and confirm your credit information from these various sources. This process ensures they have a complete and accurate view of your financial history, allowing them to make informed lending decisions.

Why Does Xactus Appear on Your Credit Report?

If you see Xactus on your credit report, it likely means they’ve been involved in a credit inquiry related to a loan, credit card, or other financial services you've applied for.

Since Xactus works as a middleman, their appearance on your credit report is generally a sign that they’ve provided information to a lender or creditor who is reviewing your credit.

Here's a breakdown of the typical scenario:

Loan Application: You apply for a mortgage or another loan that requires a thorough credit check.
Lender's Request: The lender utilizes Xactus to obtain your credit report from the major credit bureaus.
Credit Inquiry: Xactus logs a credit inquiry on your report, indicating that they accessed your information.

In case you're uncertain about why Xactus is listed, it’s a good idea to contact them directly or check the specific loan or credit application where they were involved. It's important to understand that this is a standard practice in the lending process.

Lenders need access to your credit history to evaluate your risk as a borrower.

Addressing Concerns: Is Xactus a Scam?

The unfamiliar name "Xactus" can understandably raise concerns. However, it's crucial to clarify that Xactus is a legitimate company providing essential services to the lending industry. They are not a scam.

What People Say About Xactus

Xactus operates primarily within the mortgage and lending sectors, providing credit verification services to financial institutions. As such, direct consumer reviews are less common. Feedback often comes from industry professionals and lenders who utilize their services. While Xactus is recognized as a provider of established credit verification tools, particularly within the mortgage industry, it's worth noting that their Google review score reflects some customer dissatisfaction. This suggests that while their services are used by many financial institutions, some individuals have reported negative experiences.

That being said, vigilance is always essential. If you encounter Xactus inquiry that you don't recognize, it's crucial to investigate further. This could indicate potential fraud or identity theft.

📌 Recommended Article: What are Phantom Debts and Are They Chasing You

Does Xactus Impact My Credit Score?

Seeing Xactus on your credit report doesn’t mean your credit score will be affected—unless they’re listed as a hard inquiry. A hard inquiry happens when a company checks your credit report as part of making a decision to lend you money. Multiple hard inquiries in a short time can have a small impact on your credit score, but don’t worry too much. One or two typically won’t cause significant damage.

Understanding the Impact of Credit Inquiries

While Xactus itself doesn't directly impact your credit score, the credit inquiries they generate can have a minor effect. Credit inquiries fall into two categories:

Hard Inquiries: These occur when you apply for new credit, such as a mortgage or loan. They can temporarily lower your credit score by a few points.
Soft Inquiries: These occur when you check your own credit or when lenders pre-approve you for offers. They don't affect your credit score.

Xactus inquiries are typically considered hard inquiries, as they are generated by a lender's request for your credit information. However, the impact is usually minimal, especially if you have a strong credit history.

What Should I Do If I Don’t Recognize Xactus?

Steps to Take If You Find an Unfamiliar Xactus Inquiry:

Obtain Your Credit Report: Request a free copy of your credit report from AnnualCreditReport.com. This will give you a detailed overview of all inquiries and accounts.
Verify the Inquiry: Contact the lender who you think may have pulled the report. Confirm that they used Xactus for credit verification.
Contact the company that requested your credit – If you recently applied for a loan or credit card, reach out to them and ask if they used Xactus for a credit check.
Contact Xactus Directly: If you still have concerns, contact Xactus directly to inquire about the inquiry. Their contact information can be found on their website.
File a Dispute: If you believe the inquiry is fraudulent, file a dispute with the credit bureaus and Xactus. Provide evidence to support your claim.
Monitor Your Credit: Regularly monitor your credit reports for any suspicious activity. Consider using a credit monitoring service to receive alerts of changes.

How to Access and Review Your Credit Data:

While you can't directly access the exact report Xactus provides to lenders, you can access your credit reports from the major credit bureaus.

AnnualCreditReport.com: This website allows you to obtain a free copy of your credit report from each of the three major credit bureaus once a year.
Credit Monitoring Services: These services provide ongoing access to your credit reports and alerts you to any changes.

Protecting Your Credit: Best Practices

While Xactus is a legitimate company, it's essential to take proactive steps to protect your credit:

Limit Credit Applications: Avoid applying for multiple loans or credit cards within a short period, as this can generate numerous hard inquiries.
Regularly Review Your Credit Reports: Check your credit reports at least once a year to identify any inaccuracies or suspicious activity.
Address Errors Immediately: If you discover any inaccuracies in your credit reports, dispute them with the credit bureaus and Xactus.
Pay Bills on Time: Your payment history is a significant factor in your credit score. Set up automatic payments to avoid late payments.
Reduce Credit Card Balances: High credit card balances can negatively impact your credit utilization ratio. Aim to keep your balances below 30% of your credit limit.
Be Mindful of Your Personal Information: Protect your Social Security number and other sensitive information to prevent identity theft.
Utilize Credit Monitoring Services: Consider using a credit monitoring service to receive alerts of changes to your credit report.

Can I Remove Xactus from My Credit Report?

If you find Xactus on your credit report and you don’t think it should be there, you can ask for a removal. This usually happens if there’s an error or if the inquiry was done without your permission. Simply file a dispute with the credit bureaus (Equifax, Experian, or TransUnion) and provide evidence of the mistake.

Navigating Credit Challenges with ASAP Credit Repair

Seeing Xactus on your credit report might seem confusing at first, but in most cases, it’s just part of the routine credit-checking process. Understanding why they appear on your report and what it means for your financial health can help you stay in control. If you have concerns about an inquiry or need assistance clearing things up, a credit repair professional can help.

At ASAP Credit Repair, we know that navigating credit issues can feel overwhelming. Our goal is to empower you with the knowledge and tools to take charge of your financial future. We hope this guide has helped you better understand Xactus and how their inquiries impact your credit.

Xactus Key Takeaways

✅ Xactus is a legitimate credit reporting and verification company that primarily works with mortgage lenders.
✅ Their presence on your credit report typically means a lender has requested your credit information.
✅ Xactus inquiries may have a minor impact on your credit score, but they are a routine part of the lending process.
✅ If you see an unfamiliar Xactus inquiry, investigate it immediately to rule out potential fraud.
✅ Protect your credit by limiting new credit applications, monitoring your credit reports regularly, and keeping your personal information secure.

Take Control of Your Credit Today

Understanding your credit report doesn’t have to be stressful. If you're unsure about how Xactus affects your credit or need help disputing inaccurate information, ASAP Credit Repair is here to help. Our expert team can guide you through the process and give you peace of mind.

📞 Contact us today for a free consultation—let’s get your credit back on track!

Got questions? We’re here to help. Drop us a message, and let’s keep your credit report accurate and healthy!